Analisis Pengaruh Kualitas Pelayanan Terhadap Kepuasan Konsumen Listrik Praba…

This study was conducted to examine the effect of quality of service for customer satisfaction. The population used in this study there are 12.621 customer using prepaid electricity in Tuah Karya, the sample in this study were 96 customer, type of data used is qualitative data. Data analysis technique using multiple linear analysis, t test and f test with significance level of 0.05%.The result …