Pengaruh Kualitas Pelayanan Dan Lokasi Usaha Terhadap Kepuasan Konsumen Pada …

ABSTRACT This research was conducted at Smart Ganesha Pekanbaru, located on Soebrantas street in Pekanbaru. The problem in this study is not achieving student targets during the last 4 years, this is suspected to be a problem with customer satisfaction. The purpose of this study is to determine the effect of service quality and business location on customer satisfaction on Smart Ganesha P…