Pengaruh Kualitas Pelayanan Dan Kepercayaan Terhadap Kepuasan Implikasinya Lo…

This study aims to analyze and examine the effect of service quality and trustworthiness on the satisfaction implications of outpatient loyalty in neurosurgery polyclinic RSUD dr. Doris Sylvanus Palangkaraya. The population in this study were outpatient neurosurgery polyclinic who had been treated at dr. Doris Sylvanus Palangkaraya. The sampling technique used was non-probability sampling with …