Pengaruh Kualitas Pelayanan Terhadap Kepuasan Anggota Koperasi Pegawai Republ…

This study aims to examine the effect of service quality on member satisfaction. The population in this study comprises all members of the Koperasi Pegawai Republik Indonesia (KPRI) Bina Tani in Pekanbaru, totaling 61 individuals. The sampling technique employed is the census method, in which the entire population is used as the research sample. The method used in this study is descriptive meth…