CD Skripsi

Pelayanan Perkapalan Di Pt. Pelabuhan Indonesia (Persero) I Cabang Dumai

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Shipping services are main services at PT. Pelabuhan Indonesia (Persero) I Cabang Dumai. The form of shipping services provided consists of pilotage and towing services that run in accordance with the Shipping Service SOP. Therefore, PT. Pelindo I Cabang Dumai must take advantage of this potential well, but in fact the income earned last year decreased compared to the previous year's revenue which identified problems in the implementation of the ship's service. This study uses a qualitative method with a descriptive approach which uses data collection techniques in the form of interviews, observations and documentation studies. The results showed that the implementation of these services, PT. Pelabuhan Indonesia (Persero) I Cabang Dumai has not been able to provide maximum service where this happens because there are still obstacles such as Human Resources which are considered to be still low and service support facilities which are considered to be poor.
Keywords: Service, Service, Shipping, Scout, Delay

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Ketersediaan

Informasi Detail

Judul Seri

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No. Panggil

1801123877

Penerbit

Pekanbaru : Universitas Riau – FISIP – Ilmu Administrasi Publik., 2022

Deskripsi Fisik

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Bahasa

Indonesia

ISBN/ISSN

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Klasifikasi

1801123877

Tipe Isi

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Tipe Media

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Tipe Pembawa

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Edisi

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Subjek

Ilmu Administrasi Publik

Info Detail Spesifik

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Pernyataan Tanggungjawab

nadya

Versi lain/terkait

Lampiran Berkas

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