Image of Pengaruh Kepercayaan Dan Komitmen Terhadap Kualitas Hubungan Pemasok Serta Dampaknya Pada Kinerja Manajemen Rantai Pasokan (Studi Kasus Pada Apotek Yang Ada Di Kota Pekanbaru)
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Pengaruh Kepercayaan Dan Komitmen Terhadap Kualitas Hubungan Pemasok Serta Dampaknya Pada Kinerja Manajemen Rantai Pasokan (Studi Kasus Pada Apotek Yang Ada Di Kota Pekanbaru)

ABSTRACT
The development of the business world today continues to compete in the face of changes in globalization. In producing and distributing products, business actors need other parties. These parties ranging from suppliers, manufacturers, distributors, retailers, to consumers who have an important role in a cooperative relationship so as to create a supply chain management. The pharmacy in Pekanbaru City is no exception, which sells various kinds of drugs and medical devices.
This study aims to determine the effect of trust and commitment on the quality of supplier relationships and monitoring of supply chain management. This research was conducted at pharmacies in Pekanbaru City. Primary data were collected with questionnaires as instruments and interviews which were used as a complement in proving the results of the study. This study used 136 pharmacies in Pekanbaru City as respondents. The method used is data analysis test, classical assumption test, hypothesis test, and path analysis as the data testing flow and assisted by SPSS application in terms of data processing.
The results of this study indicate that: 1) Trust has a positive and significant effect on the quality of supplier relationships at pharmacies in Pekanbaru City. 2) Commitment has a positive and significant impact on the quality of supplier relationships at pharmacies in Pekanbaru City. 3) Trust has a positive and significant effect on supply chain management performance at pharmacies in Pekanbaru City. 4) Commitment has a positive and significant effect on the performance of supply chain management at pharmacies in Pekanbaru City. 5) The quality of the relationship has a positive and significant effect on the performance of supply chain management at pharmacies in Pekanbaru City. 6) The quality of the relationship can mediate the relationship between trust and supply chain management performance. 7) The quality of the relationship can mediate the relationship between commitment and supply chain management performance.
Keywords: Trust, Commitment, Relationship Quality, Supply Chain Management Performance, Pharmacy

Ketersediaan
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Perpustakaan Universitas Riau 1702114813
1702114813
Tersedia
Informasi Detail
Judul Seri
-
No. Panggil
1702114813
Penerbit
Pekanbaru : Universitas Riau – Fakultas Ekonomi Dan Bisnis – Manajemen.,
Deskripsi Fisik
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Bahasa
Indonesia
ISBN/ISSN
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Klasifikasi
1702114813
Tipe Isi
-
Tipe Media
-
Tipe Pembawa
-
Edisi
-
Subjek
MANAJEMEN
Info Detail Spesifik
-
Pernyataan Tanggungjawab
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