CD Tesis

Pengaruh Kepemimpinan, Komunikasi Organisasi Dan Kompetensi Aparatur Terhadap Kinerja Puskesmas Di Kota Pekanbaru Dengan Inovasi Sebagai Variabel Moderasi

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Health development is essentially an effort carried out by all Indonesians
aimed at increasing awareness of the components, willingness, and ability to live
healthy for everyone in order to realize the highest degree of public health, as an
investment for the development of socially and economically productive human
resources. economical. The Puskesmas itself is a Technical Implementation Unit
of the Regency/City Health Office, each of which its performance will build the
performance of the Regency/City Health Office. For puskesmas performance, the
City/Regency Health Office uses the Puskesmas Performance Assessment (PKP)
instrument. The PKP instrument is prepared by the Provincial Health Office so
that the uniform is used for one province. Through surveys and interviews
conducted by researchers in several health centers, based on the perceptions of
respondents, researchers found several problems including the leadership of
several puskesmas heads which were considered not good enough to provide the
necessary direction and policies to improve the performance of puskesmas,
internal and external health centers that were it is still considered good enough
and the human resources owned by the puskesmas are still sufficient which is
indicated by the assignments that are not in accordance with the abilities and
expertise possessed by the officers and the lack of innovation made by the
puskesmas in providing services to the community.
This study aims to determine the effect of leadership, organizational
communication on the performance and competence of the apparatus. To analyze
service innovation as a moderating variable between leadership, organizational
communication and apparatus competence with the performance of Puskesmas in
Pekanbaru City. In this study, the sample was 101 people. The data used in this
study are primary data and secondary data and the data collection method is a
questionnaire. The data analysis technique used in this research is Moderate
Regression Analysis. The results show that leadership has an effect on work
innovation. Organizational communication has an effect on work innovation.
Competence affects the organizational performance of employees. Leadership has
a significant effect on employee organizational performance moderated by
innovation. Organizational communication has a significant effect on
organizational performance moderated by innovation. Competence has a
significant effect on organizational performance moderated by innovation.
Key words : Leadership, Organizational Communication, Apparatus Competence,
Innovation and Health Center Performance

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Ketersediaan

Informasi Detail

Judul Seri

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No. Panggil

1810246839

Penerbit

Pekanbaru : Universitas Riau – Pascasarjana – Tesis Manajemen., 2022

Deskripsi Fisik

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Bahasa

Indonesia

ISBN/ISSN

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Klasifikasi

1810246839

Tipe Isi

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Tipe Media

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Tipe Pembawa

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Edisi

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Subjek

MANAJEMEN

Info Detail Spesifik

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Pernyataan Tanggungjawab

FATAH

Versi lain/terkait

Lampiran Berkas

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