CD Skripsi
Pengaruh Budaya Organisasi Terhadap Organizational Citizenship Behavior Melalui Komitmen Organisasi (Studi Pada Karyawan Hotel Mona Plaza Pekanbaru)
This research was conducted because the author found problems regarding weak organizational citizenship behavior of employees seen from the development of the number of employees who experienced fluctuations and the development of employee absenteeism levels which showed that every year all employees were still found to be absent from work. The aim of this research was to determine and analyze the influence of organizational culture on organizational citizenship behavior through organizational commitment in Mona Plaza Pekanbaru hotel employees. The data collected in this research included two types, namely primary and secondary data. Primary data was obtained through filling out questionnaires distributed to respondents. Based on the results of the Direct Effect test, the results were not significant on the organizational culture variable on organizational citizenship behavior at the Mona Plaza Hotel Pekanbaru, significant results on the organizational culture variable on organizational commitment at the Mona Plaza Hotel Pekanbaru, significant results on the organizational commitment variable on organizational citizenship behavior at the Hotel Mona Plaza, Pekanbaru, and based on the results of the Indirect Effect test, it states that the results are significant for the organizational culture variable on organizational citizenship behavior through organizational commitment at the Hotel Mona Plaza, Pekanbaru.
Keywords: Organizational Culture, organizational citizenship behavior, Organizational Commitment
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