CD Skripsi
Pengaruh Servicescape, Variasi Menu, Dan Cita Rasa Terhadap Pembelian Ulang Pada Rumah Makan Shanaya Food Pekanbaru
This study aims to determine and analyse the effect of servicescape, menu variations and product taste on consumer repurchase at Shanaya Food Restaurant Pekanbaru. This study uses a quantitative approach by distributing questionnaires to 96 respondents who are consumers of Shanaya Food. Sampling this research using non-probability sampling method, namely by purposive sampling. This research uses multiple linear regression analysis methods using SPSS version 29. The results showed that servicescape has a significant effect on consumer repurchase. Menu variation has a significant effect on consumer repurchase. Furthermore, product taste has a significant effect on consumer repurchase. Simultaneous tests show that the variables of servicescape, menu variation and product taste have a positive and significant effect on consumer repurchase at Shanaya Food Restaurant Pekanbaru. The coefficient of determination test results show a value of 85.6%. The remaining 14.4% is influenced by other factors not examined in this study.
Keywords: servicescape; menu variation; product taste; consumer repurchase
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