CD Tesis

multicultural efl students’ politeness strategies in using refusal: gender and perception

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This research investigates the refusal techniques employed by multicultural English as a Foreign Language (EFL) students at Universitas Lancang Kuning, paying special emphasis to the effects of multicultural, gender and perception. This research was qualitative research by analysing the research problem in more depth and interpreting and describing using relevant theories. Drawing on Beebe et al.'s (1990) taxonomy, the study divides refusal strategies into direct, indirect, and adjunct categories. In other, Satıç & Çiftçi’s (2018) theory used to analysed the perception of EFL multicultural students in using refusal strategies with divided into 4 factors are type and degree of interpersonal relationships, the context and purpose of the communicative situation, emotional states and personal expectation, and sociocultural understanding and practices. Data were gathered from 113 EFL students with diverse ethnic and linguistic origins using a combination of Discourse Completion Tasks (DCTs) and perceptual questionnaires.
By using purposive sampling method according to the needs of this research, as a sample of data in this study was collected from 113 EFL students of English Language Education study program who came from various ethnic and linguistic origins using a combination of Discourse Completion Task (DCT) and perception questionnaire. Data collection using an online questionnaire divided into 3 parts, namely student demographic data to analysed about ethnic and gender data, DCT to determine the types of refusal strategies used by EFL students, and open-ended questions to reveal the reasons and perceptions of EFL students towards the types of strategies they use in using refusal language. There are 12 situational questions given to EFL students consisting of 4 stimuli namely offers, invitations, suggestions, and requests, which are divided into 3 levels of relationship status in using refusal strategies, namely among friends (equal), to older people (low to high), and to younger people (high to low).
The findings show that indirect refusal strategies are most commonly used with 67.13%, followed by additional strategies with 24.77% and direct strategies with 8.10%. From the data, it was found that the most used type of indirect refusal was regret statements with 42.59% where the students used the words “I apologize” as the language of refusal. The top three ethnicities that used refusal strategies were Batak, Javanese, and Malay. Furthermore, in relation to the number of female and male students’ data which was not so balanced, the calculation of the average value was used to obtain an appropriate comparison, where it was found that female
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students were found to use more varied and polite forms of refusal than male students. Meanwhile, male students used more direct and additional refusal strategies than female students.
This research also discovered that students' views, which are influenced by emotional, contextual, relational, and sociocultural elements, have a major impact on how refusals are expressed. Students are aware that refusal is a face-threatening act. Students aim to maintain harmony and avoid hurting others. A significant discovery in this work is the creation of mixed strategies that do not strictly adhere to existing theoretical categories. These findings highlight the importance of addressing pragmatic competence in EFL classes, especially in multicultural settings where gender, cultural sensitivity and their perceive are important communication factors.
Keywords: Refusal Strategies, EFL Students, Multicultural, Gender, Perception.

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Ketersediaan

Informasi Detail

Judul Seri

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No. Panggil

2110247882

Penerbit

Pekanbaru : UNRI – PASCA – Magister Bahasa Inggris., 2025

Deskripsi Fisik

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Bahasa

Indonesia

ISBN/ISSN

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Klasifikasi

2110247882

Tipe Isi

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Tipe Media

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Tipe Pembawa

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Edisi

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Subjek

MAGISTER BAHASA INGGRIS

Info Detail Spesifik

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Pernyataan Tanggungjawab

Rahmat

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