CD Skripsi
Pelaksanaan Tugas Supervisor Pada Front Office Departement Di Hotel Ibis Kota Pekanbaru
This research purposed to get know how the supervisorimplementation tasks in Front Office Department in Ibis Hotel Pekanbaru Riau Province and the faced constraints in the implementation tasks that supervisor did in front office department of Ibis Hotel.
This research used qualitative desciptive method to analyze the problems. The sample in this research are12 samples by using census sampling. And then the techniquesto collected data in this research are using observation, questionnaire and interview. And it was using likert scale to know the length of intervals.
Based on the research, respond from the staff about the implementation task of the supervisor in front office department in Ibis Hotel are planning, coordinating, briefing, controlling and evaluating. Which in briefing phaseall staffs of front office thought that the tasks implementation that suoervisor did in front office department of Ibis Hotel Pekanbaru are still less well.
Keywords: Tasks Implementation, Supervisor, Front Office Department, Ibis Hotel
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