CD Skripsi
Kinerja Pegawai Seksi Kelahiran dan Kematian Dinas Kependudukan dan Pencatatan Spil Kabupaten Siak dalam Pelayanan Pengurusan Akta Kelahiran
Birth certificate is a certify document of the status and birth event of a person issued by the Birth and Death Section Pupulation and Civil Registration of Siak Regency. Required optimum performance of employee Birth and Death Section in the birth certificate service, then will be increasing birth certificate ownership in Siak Regency
The purpose in the research for knowing the performance of the employee Birth and Death Section Population and Civil Registration Departement Siak Regency in the birth certificate accomplishment service and to know the factors that influence it. Indicators of the research is performance indicators by Hasibuan (2014:22) is: Job Achievement, Discipline, Creativity, Cooperation, Capability and Responsibility. The factors that influence is Human Resources and Facilities and Infrastructure and then Training and Development. This research method used descriptive qualitative research type. Informants of this research is, Head of Civil Registration, Head of Birth and Death Section, Employee of Birth and Death Section, people has accomplishment service birth certificate and people hs not accomplishment service birth certificate. Technique of collecting data in this research is by interview, observation and documentation.
The result of this research indicate the Performance of the Employee Birth and Death Section Population and Civil Registration Departement Siak Regency in birth certificate accomplishment service is good seen from indicator of job achievement, discipline, capability, cooperation and responsibilities but still needed improvement in creativity indicator. Factors that influence is lack of quality and quantity of employee Birth and Death Section, facilities and infrastructure that is less support the implementatiion of service and training and development are not yet available. So from that needed improvement in performance employee of Birth and Death Section Poupulation and Civil Registration Siak Regency. So that later increasing ownership birth certificate in Siak Regency
Key Word: Performance of Employee, Birth Certificate, Birth and Death Section
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