CD Skripsi
Pengaruh Lingkungan Kerja Terhadap Loyalitas Karyawan Melalui Kepuasan Kerja (Studi Pada Hotel Di Pekanbaru)
This research is motivated by the importance of human resource management in
moving the company. In an organization/company, people are one of the most
important elements that need to be managed properly. Without the role of humans
even though the various needed factors are available, the organization will not
run. Therefore, the organization should provide positive direction in order to
achieve organizational goals. This research was conducted at the Pesonna Hotel
Pekanbaru, Jalan Jendral Sudirman No. 455, Simpang Empat, Kec. Pekanbaru
City, Pekanbaru City, Riau. And Hotel Batiqa Pekanbaru which is located on JL.
Jend. Sudirman No. 17, Simpang Tiga, Kec. Bukit Raya, Pekanbaru City, Riau
28284, Indonesia. The purpose of this study was to determine the level of
employee loyalty at Hotel Pesonna and Hotel Batiqa Pekanbaru. The sample of
this study was taken as many as 79 respondents using the census method. In this
study the method used is descriptive and quantitative. The data obtained from the
results of the questionnaires/questionnaires were then tested using the PLS
(Partial Least Square) analysis technique through the SmartPLS software. In this
study the results obtained are that the work environment has a positive and
significant effect on employee loyalty, the work environment has a positive and
significant effect on job satisfaction, job satisfaction has a positive and significant
effect on employee loyalty, and the work environment has a positive and
significant effect on employee loyalty through satisfaction. Work at Hotel Pesonna
and Hotel Batiqa Pekanbaru.
Keywords: Work Environment, Job Satisfaction, and Employee Loyalty
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