Pengaruh Servqual Terhadap Kepuasan Dan Kepercayaan Masyarakat Pada Dinas Pen…

The study was conducted at DPMPSP Bengkalis Regency, Riau. The aim is to find out the direct effect of the Dimensions of SERQUAL namely Tangible, Emphaty, Reliability, Responsiveness, and Assurance on people's satisfaction and trust. This study took a sample of 100 people. The variables used are physical evidence, responsiveness, empathy, assurance and trust in community satisfaction and trust.…

Pengaruh Kepemimpinan, Kemampuan Dan Disiplin Kerja Terhadap Kinerja Pegawai …

This study aims to determine how the influence of leadership, ability, and discipline of work directly or indirectly to performance on lancang kuning hospital’s pekanbaru. The population in this study is all employees on hospital. Testing data analysis is regression. While the method of analysis used is regression using SPSS 21. The results of the study found that leadership has a negative …

Pengaruh Bauran Pemasaran Jasa Terhadap Keputusan Dan Kepuasan Pelanggan Indi…

This study aims to see and know the direct and indirect effects of the Service Marketing Mix on Indihome Customer Satisfaction and Decision in Siak Regency. The population in this study are consumers / tenants who subscribe to Indihome products in Siak Regency in 2018 with a population of 145 people. This was obtained from subscription data at PT. Telkom Siak, while the data obtained are 85 dis…

Analisis Pengaruh Disiplin Kerja Terhadap Kesehatan Keselamatan Kerja Dan Kin…

This research was conducted at PT. Sawit Asahan Indah dan PT. Ekadura Indonesia, located in Ujung Batu District, Rokan Hulu Regency, Riau Province. The purpose of this study is to determine and analyze the direct influence of work discipline on employee health and safety, to know and analyze the direct effect of work discipline on employee performance, to know and analyze the effect of work hea…

Pengaruh Pemasaran Relasional Dan Harga Terhadap Kepuasan Dan Loyalitas Pelan…

This study aims to analyze the effect of relational marketing and prices on customer satisfaction. The effect of relational marketing and prices on customer loyalty. To analyze the effect of relational marketing on loyalty through customer satisfaction. To analyze the effect of prices on loyalty through customer satisfaction and the effect of satisfaction on customer loyalty. The study populat…

Pengaruh Pengawasan Dan Kepemimpinan Terhadap Kepuasan Kerja Dan Kinerja Pega…

The Samsat office is one of the supporting sources of regional revenue. In the Samsat Office, the community makes payments for motorized vehicle tax, which is one of the sources of state and regional revenues. Therefore, the performance of Samsat Office employees must be maximal, so that the organization's goals can be maximally achieved. This research will be conducted at the Samsat Office St…

Efektivitas Pendidikan Dan Pelatihan Dalam Meningkatkan Kinerja Pegawai Pada …

This study aimed to analyze the effectiveness of training in improving the performance of employees at the District Secretariat of Riau Province. The population were employees of the Regional Secretariat of Riau Province with a sample size as big as 55 respondents determined by purposive sampling. The method used is descriptive and analytical technique in the form of multiple linear regression.…

Pengaruh Kecerdasan Emosional Dan Kompensasi Terhadap Kinerja Pembelajaran Do…

This study aims to determine the effect of emotional intelligence and compensation simultaneously and partially on the learning performance of lecturers and to know the effect of emotional intelligence and compensation on lecturer learning performance which is moderated by leadership style. This study uses primary data, namely data obtained from interviews and giving questionnaires to all le…

Pengaruh Kepemimpinan, Diklat, Dan Disiplin Kerja Terhadap Kinerja Pegawai Me…

This study aims to determine the effect of leadership, education and training, work discipline on employee performance. And to find out the influence of leadership, education and training, work discipline on employee performance through job satisfaction. The population of this study were all employees working in the Dinas Kepemudaan dan Olahraga Provinsi Riau. The number for 127 people. In thi…

Faktor-Faktor Yang Mempengaruhi Profitabilitas Dimoderasi Oleh Non Performing…

This study aims to determine the effect of the variable gross domestic product, Loan to Deposit Ratio, credit interest rates on Return on Assets is moderated by Non Performing Loans empirical studies on Rural Credit Banks in Indonesia. The population in this study are all Conventional People's Credit Banks in Indonesia. By using purposive sampling technique, 26 samples were selected. Data coll…

Analisis Harga Dan E-Wom Terhadap Brand Image Dan Keputusan Pembelian Gojek D…

Edisi

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ISBN/ISSN

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Deskripsi Fisik

xiv, 128 hlm.; ill.; 29 cm

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No. Panggil

10 03. 219 (0132)

Analisis Green Marketing Mix Terhadap Keputusan Pembelian Dan Loyalitas Konsu…

Today's competition in the world of beauty and body care products requires every bank to survive well. Therefore, each company is required to be able to increase satisfaction and consumer purchasing decisions, because both of these are important factors in determining success in the face of competition. Based on these problems, this study aims to determine the Effect of Green Marketing Mix on L…

Pengaruh Size, Risiko, Modal Kerja Terhadap Kinerja Perusahaan Dan Nilai Peru…

Studi ini bertujuan untuk menganalisis pengaruh antara size, risiko, modal kerja terhadap kinerja perusahaan dan pengaruh antara size, risiko, modal kerja dan kinerja perusahaan terhadap nilai perusahaan serta pengaruh moderasi likuiditas saham terhadap hubungan kinerja perusahaan dan nilai perusahaan. Objek penelitian adalah perusahaan sub sektor industry dasar dan kimia yang terdaftar di BEI…

Pengaruh Motivasi Kerja, Kepuasan Kerja Dan Pengawasan Terhadap Komitmen Orga…

This study aims to see and know the direct and indirect effects of Work Motivation, Job Satisfaction and Supervision of Organizational Commitment and Its Impact on Performance. The population and target in this study were 127 Regional Revenue Board of Rokan Hulu Regency using census sampling method using Path Analysis. The results of this study found Work Motivation, Job Satisfaction and Super…

Analisis Kinerja Keuangan Sebelum Dan Sesudah Penerapan Pola Pengelolaan Keua…

This study aims to analyze the difference of financial performance before and after the implementation of Local Public Service Agency‘s Financial Management Pattern (PPK-BLUD) and the influence of PPK-BLUD on financial performance of RSUD Arifin Achmad in Riau Province. The data which was used in this study are financial reports of RSUD Arifin Achmad from 2007-2015. Financial performance var…

Analisis Pelatihan Dan Kompetensi Serta Pengaruhnya Terhadap Penempatan Kerja…

The research held in BTN Pekanbaru branch. The aim is to know the direct and indirect effect of training and competency toward employee’s performance that mediated by job placement. Population are permanent staffs of BTN Pekanbaru branch whose total numer is 267 staffs. Respondent consists of 160 staffs are selected by Slovin method and stratified sampling. Data analysis tool is descriptive …

Pengaruh Disiplin Kerja, Diklat, Keselamatan Dan Kesehatan Kerja Terhadap Kin…

This study aims to analyze the effect of work discipline on employee performance, the effect of education and training on employee performance, and the effect of occupational safety and health on employee performance. The population were employees of PT. Riau Andalan Pulp and Paper Pangkalan Kerinci Pelalawan Regency as bis as 378 people. The samples were taken randomly as big as 80 persons. B…

Pengaruh Kualitas Pelayanan Terhadap Kepuasan Dan Brand Image Pada Kantor Pel…

However, the current regulatory conditions in Indonesia are constantly changing, along with the issuance of Law No. 40 of 2014 concerning Insurance which is currently under socialization, in lieu of Law No. 2 of 1992 concerning Insurance Business, there is the potential for a reduction or even the elimination of the monopoly nature of a number of BUMN in the country, including one of them is Ja…

Pengaruh Relationship Marketing, Kualitas Produk Terhadap Kepuasan Dan Loyali…

This study aims to analyze the effect of product quality on relationship marketing. Knowing and analyzing the influence of relationship marketing and product quality on customer satisfaction. To find out and analyze the influence of relationship marketing and product quality on customer loyalty and the effect of customer satisfaction on customer loyalty. The study population is the population …

Analisis Pengaruh Kualitas Pelayanandan Harga Dengan Kepercayaan Sebagai Vari…

This study aims to know the influence of service quality and price with trust as a moderating variable towards Go-Ride consumer satisfaction in Pekanbaru. The number of samples in this study were 230 respondents as users of the Go-Ride transportation service, which is a variant of services provided by Go-Jek. The approach used is purposive sampling approach. Data analysis techniques use Partia…