Class IIA Pekanbaru Penitentiary has a duty to carry out periodic and ongoing coaching for prisoners with the intention that the prisoners realized his mistake and was no longer willing committing a crime and become citizens who are responsible for themselves, their families and communities. Therefore, to achieve maximum work, the agencies must have qualified human resources, for the purpose of…
This research is conducted at BPJS Ketenagakerjaan Pekanbaru Kota with purpose to analysis the Service Quality, Trust, and Word of Mouth against Customer Satisfaction and Loyalty. This research used primary and secondary data. Data collection techniques used in this research are questionnaire method, and interview. Research population in this research is customer BPJS Ketenagakerjaan Pekanbaru …
As the development of the auto repair industry in Pekanbaru City, the level of competition between industries has also increased. This requires every company to be able to have a strategy to survive in the competition. one of them is to improve the quality of service, because in theory service quality is a determining factor for consumer trust, both directly and through satisfaction and Word of…
This study aims to examine the effect of Cooperative Knowledge, Managerial Competence, and Entrepreneurship Competence on Member Participation and Its Impact on the performance of Employee Cooperatives in the city of Pekanbaru The population in this research were all Cooperative employee who are active status in the city of Pekanbaru of 25 Cooperatives with 77 officials. Sampling uses a satur…
This study intend to determine and analyze the perceived ease of use, perceived usefulness and trust in the satisfaction and continuance of OVO Application intention at the University of Riau Postgraduate Students. The population of the Graduate School of University of Riau is 2,562 active students who have transacted through the OVO application. Then used a purposive sampling approach with a s…
This study aims to examine the effect of cooperative knowledge, managerial competence, and entrepreneurial competence on member participation and its impact on the performance of Women's Cooperatives in Pekanbaru. The population were all women cooperatives with active status. The sample were women cooperatives who met the criteria in Pekanbaru City with 24 female cooperatives as big as 70 pers…
This study aimed to determine and analyze the influence of job satisfaction and organizational culture on employee commitment and performance. The effect of job satisfaction and organizational culture on employee performance with employee commitment and the influence of employee commitment to employee performance. The research population was the employees of PT. PLN (Persero) Pekanbaru area, to…
This study aimed to determine the Analysis effect of relationship marketing on customer value and customer loyalt of BPJS Ketenagakerjaan branch Pekanbaru Kota. Analysis of data influence between research variables using multivariate SEM techniques based on variants, namely Partial Least Square (PLS) or often called PLS-SEM. PLS has a higher level of flexibility for research. Data was obtained …
This study aims to analyze the influence of the business environment on business performance. Influence of the business environment on business strategies. Influence of the business environment and business strategy on business performance through government policies. And the influence of business strategies on business performance. The research population was 172 printing industries in Pekanb…
This study aims to see and know the effect of Work Experience and Discipline Towards Staff Performance on Work Satisfaction as Intervening Variable. The population and target in this study are 96 respondents of Sarana Agro Nusantara Corp in Dumai used census sampling method. Analyzer used is Path Analysis by using program of Smart PLS 3.2.8 version. The results of this study found Work Experi…
The purpose of this study is to investigate the TQM practices effect on company performance, mediated by organisation culture, and competitiveness both directly and indirectly at digital printing industry in Pekanbaru. Population in this study is 179 printing industry in Pekanbaru, according slovin formula there are 123 companny as sample. The tool used to analyze data is the Smart PLS versi…
This study aims to determine and analyze the effect of investment opportunity set, cash flow and institutional ownership on financial performance. The influence of investment opportunity set and cash flow on company performance is mediated by dividend policy. Effect of dividend policy on the performance of company companies. The population in the study was a mining company, namely as many as 4…
This study aimed to examine and analyze the influence of motivation and job satisfaction on performance with commitment as intervening variable. The study was conducted in PT. Bank Mandiri Pekanbaru. The data used consist of primary and secondary data. Data were collected by using questionnaires that given to 116 employees of PT. Bank Mandiri Pekanbaru that used Slovin Formula. Descriptive an…
The General Bureau of the Regional Secretariat of Riau Province is one of the regional work units that is in charge of the management of personnel administration at the Office of the Governor of Riau. Therefore, to achieve maximum work results, the agency must have quality human resources so that the objectives of the agency can be achieved maximally. Therefore, this study aims to analyze the E…
A hospital is one of the health facilities, whether organized by the government or the private sector, which functions to carry out basic health or referral health efforts and supporting health efforts. Therefore, to achieve the goals of the organization, the hospital must improve the performance of its nurses, for example by looking for factors that affect performance, such as nonfinancial com…