The Purpose of this final project is to find out the implemenmtation of houseman duties in the public area of Grand Bunda Hotel. Houseman is one of the parts that plays an important role in the Grand Bunda Bukittinggi Hotel. A houseman does their job in accordance with the SOP (Standar Operational Procedure), is responsible for providing a good and comfortable welcome to guests in finding a roo…
The purpose of this study is to describe the appeal of the Asia Farm Hay Day Pekanbaru tourist attraction. This study uses a qualitative method. Data collection methods through observation, interviews and documentation. Qualitative research is an analysis whose purpose is to use interview results to produce a clear and detailed picture of field observations based on the facts found. The results…
This study aims to explain and determine the extent of the influence of service quality on the satisfaction of umrah pilgrims at PT. Smeva Holiday Pekanbaru both simultaneously and partially and also see which variables have a dominant influence on the satisfaction of Umrah pilgrims. The independent variables used in this study are Tangible, Reliability, Responsiveness, Assurance and Empathy. W…
This study analyzes the implementation of ecotourism in Tanjung Belit Village, Riau, as a critical buffer zone for the Bukit Rimbang Bukit Baling Wildlife Sanctuary. Employing a qualitative approach through in-depth interviews, participant observation, and document analysis, this research explores the potential, challenges, and impacts of ecotourism on conservation and the well-being of the loc…
In simple terms, Healing Tourism can be interpreted as a type of tourism that aims to provide a calming and restorative experience for tourists by traveling to visit tourist destinations that have Healing Tourism potential. The phenomenon that occurs is that even though the Dayun tourism village has the potential for Healing Tourism, the number of visits to the Dayun tourism village actually fl…
Thematic tourism has become a trend in tourism today. This type of tourism is the answer to the needs of the community to travel, especially in areas that have limited tourist attractions. The development of thematic tourism areas can be an alternative for areas located far from famous tourist attractions, such as in Kuantan Singingi Regency. The activities carried out by tourists while at the …
The development of facilities at Kinantan Wildlife and Culture Park (TMSBK) has been carried out progressively. This research aims to analyze the development of facilities at the Kinantan Wildlife and Culture Park (TMSBK) tourist destination over the past five years. Using qualitative research methods, data were collected through observation, interviews with TMSBK management, and documentation.…
This research was conducted in Sungai Petai Tourism Village, Kampar Kiri Hilir District, Kampar Regency, Riau Province. The purpose of this study is to identify the forms of community participation in the development of Sungai Petai Tourism Village and to determine the factors that contribute to the decline in community participation. This study is based on the four stages of participation acco…
This study analyzes visitor responses to the competencies of tour guides at Istana Asserayah Al-Hasyimiyah. Using a quantitative method, data from 100 respondents indicate that majority rated the knowledge aspect (63%-65%) and skills aspect (60%-65%) as very good. Overall positive ratings reached 76%-79%, although 21%-25% of respondents indicated that certainaspect, such as communica…
This study aims to assess the service quality provided by CV. Bilava Tour to its guests and the impact of slow responses on service quality. The research method used is descriptive qualitative research with techniques for data collection, data reduction, data presentation, and conclusion drawing. The findings of this study indicate that: first, the service quality of CV. Bilava Tour has not bee…
This study aims to analyze the implementation of Surya Fam's Tourism Park promotion in Kuantan Tengah District, Kuantan Singingi Regency, Riau Province. The promotional strategies implemented include personal selling, mass selling, sales promotion, public relations, and direct marketing. The research method used is descriptive qualitative, with data collected through interviews, observations, a…
This research examines the promotion through social media of the Batu Dinding Waterfall tourist destination in the Tanjung Belit Village, Kampar Kiri Hulu District. Given the increasing interest of tourists reflected by visitation data showing more than 10,000 tourists in 2024 in the period January to June, this research aims to explore the effectiveness of marketing strategies carried out thro…
This research discusses the implementation of the tour package promotion mix at Dwidayatour Pekanbaru. The purpose of the research is to find out the promotional strategy that Dwidayatour does and the dominant promotional activities that they carry out. With the rapid growth of the travel agency sector in Pekanbaru, promotional strategies are important to reach a wider range of consumers. This …
This study was conducted to analyze visitor responses to the facilities at Agrowisata Sigaran Jiwa, focusing on three main dimensions: Primary Facilities, Supporting Facilities, and Additional Facilities. The research used a descriptive quantitative method, with data collected through observation, questionnaires, and documentation. A total of 100 respondents, who were visitors to Agrowisata Sig…
Air Bangis Beach, a tourist destination in West Pasaman Regency, has significant potential to attract visitors; however, the development of its tourism facilities remains inadequate. This study aims to identify existing tourism facilities, evaluate tourist feedback, and provide recommendations for facility improvement. A mixed-method approach was employed, combining data collection through obse…
This study aims to develop the tourism potential of Tabek Paboun in Paboun Hilir Village, Kuantan Mudik District, Riau Province. Using a qualitative descriptive method, the research explores the implementation of promotional strategies such as Personal Selling, Mass Selling, Sales Promotions, Public Relations, and Direct Marketing. The findings reveal that despite Tabek Paboun's unique natural …
This research was conducted to analyze visitor responses to tourist attractions at the Tengku Buang Asmara Skywalk with a focus on four main dimensions: Uniqueness, Authenticity, Rarity, Benefits for Tourists. The method used is quantitative descriptive, with data collected through observation, questionnaires and documentation. A total of 100 respondents, who were visitors to the Tengku Buang A…
This study aims to find out the Role of Community Institutions in the Management of Dayun Tourism Village, Dayun District, Siak Regency, Dayun Tourism Village is one of the community-based tourist destinations that focuses on cultural preservation and the utilization of local potential. The institutional role of the community in this village is vital in supporting sustainable tourism developmen…
This study aims to analyze the organization of The Siak Bermadah Festival in Siak, Riau Province. The research covers the processes of planning, deliberation, socialization, execution, evaluation, and promotion. This research uses a qualitative method with a descriptive approach to elaborate and explain findings derived from data collection through observation and field interviews. The key info…
Tourism in Indonesia presents immense opportunities and potential, serving as a major driver for economic development in many regions. One of the locations with significant tourism potential is Bukit Batu Tourism Village, situated in Bukit Batu Subdistrict, Bengkalis Regency. This study focuses on guest evaluations of the service quality of homestays in Bukit Batu Tourism Village. The primary o…