This study aims to analyze the effects of product quality and service quality on customer satisfaction and loyalty. The Sampling of this research is 100 customers of Bank Riau Kepri Pekanbaru. The sampling technique was done by purposive sampling method that result 100 customer as the research sample. The data analysis technique of this research is done by multiple linear regression using SPSS…
This research was conducted on Small and Medium Enterprises of Riau Food Products in Pekanbaru-Riau. This study aims to analyze the effects caused by market orientation and innovation on the advantages of competing directly and against indirect competitive advantage through company performance. The population of this research is 108 business units. The sampling technique was done by sensus whic…
Competition in household appliance product industry (food container) is increasingly increasing, this is marked by the presence of various brands and product variants. Such as Lion Star, Lock & Lock, Claris and others. So the company must have various strategies to survive in the competition. To face the competition, the company must be able to understand about the factors that influence the de…
This research is aims to know and analyze the influence of integrated marketing on intention and purchase decision. The proposed hypothesis problem as follows: the first hypothesis, Solution has positive and significant effect on intention; second hypothesis Information has positive and significant effect on intention; third hypothesis, Value has positive and significant effect on intention. Fo…
This study aims to analyze the influence to analyze the effect of service quality on customer satisfaction. The influence of brand image on customer satisfaction. Effect of service quality on customer satisfaction. The influence of brand image on customer satisfaction and the influence of customer satisfaction on customer loyalty In this study the research population is BRI customers in Kampa…
This study aimed to examine and analyze the effect of total asset turnover ratio, debt to equity ratio, cash flow on stock returns with trading volume activity as an intervening variable. This research was conducted on oil palm companies listed on the Indonesia Stock Exchange. The data used consisted of secondary data obtained from reports on the Indonesia Stock Exchange with a total sample o…
Consumer characteristics are consumer behavior that is strongly influenced by factors outside the human self (external) such as cultural and social factors. While the factors contained in the human (internal) are personal and psychological factors. Ristra is a subsidiary of PT. kino Indonesia, tbk. PT. Kino Indonesia Tbk has signed an agreement to acquire Ristra Grop and change its name to PT. …
This study aims to determine the effect of job characteristics, organizational characteristics, and training on the motivation and performance of employees of PT Dimesi Barumas Perdana Pekanbaru. Motivation of employees in this study also functions as a mediating variable that can influence job characteristics, organizational characteristics, and training on employee performance. Data analysi…
This study aims to determine the Role of Product Quality, Brand Image and Lifestyle on Purchasing Decisions and Brand Loyalty in Apple Brand Smartphone Users in Pekanbaru City. This study uses primary data, namely data obtained from interviews and questionnaires to consumers who have purchased Apple Brand Smartphones. Secondary data obtained relates to the literature relating to researchers. Th…
Job performance is a very important and interesting part because of its proven benefits. An institution wants employees to study really in accordance with their abilities to achieve good work without good work performance from all members of the organization, then the success of the institution in achieving goals will be difficult to achieve. Suitability of work with skills possessed by Employe…
As a form of responsibility for environmental issues, there are now many universities that implement green campus. universities as educational institutions not only have a role in intellectual aspects but also contribute to the economy, social and environment. the goals and objectives of the green campus strategy are to improve the quality of education marked by research on the environment and …
As a learning organization, BNI 46 is growing and learning through innovation in payment system and financing system to reach wider segmented market and capitalized the market. Data show us that there is a decrease of both credit card holder and value by the year of 2014-2017, so that banking sector need to compete by promotion, brand image and service quality. This Research is quantitative r…
This study aims to analyze the effect of profitability and investment opportunity set on firm value and dividend policy. The effect of profitability and investment opportunity set on firm value with dividend policy as an intervening variable. And the effect of dividend policy on the value of the company. The population in this study is is a manufacturing company of 142 companies. The sample we…
The purpose of this study was to analyze the influence of the job analysis, competence and organizational climate partially on the job satisfaction of employees in the Sanitation and Landscaping Service of Kampar Regency. And to analyze the effect simultaneously of job analysis, competence and organizational climate on employee job satisfaction in the Sanitation and Landscaping Service of Kampa…
Customer Loyalty has been a bank need to raise third party fund that has low rate of fund by increase the customer satisfaction. This research found there was a theory gap that Danamon achievement in nationally good service quality award can’t increase the third party fund in 2014-2015. This Research is quantitative research using the Path Analysis by Partial Least Square approach. The data…
This study aims to analyze the influence of empowerment, self-efficacy and organizational commitment on job satisfaction and organizational citizenship behavior (OCB) of Civil Servants Badan Penelitian dan Pengembangan Provinsi Riau. The population of the study was the Civil Servants of the Badan Penelitian dan Pengembangan Provinsi Riau as many as 86 employees. Sampling in this study using th…
This research is aims to know and analyze the influence of leadership and organizational culture on motivation and the effect toward performance. The research was conducted by survey method explanatory research. The population in this study was an employee at Brimob Polda Riau. The sampling technique used is proporsional stratified random sampling. To determine the sample size using the formula…
Earning quality is related to decision making by parties who is using company’s financial statements. The higher the quality of earnings reported, the smaller the risk caused by wrong decision making because quality earnings are able to present the company's situation better, and are able to be used to predict possibilities in the future. The purpose of this study was to see the effect of in…
The influence of Organizational Culture and Organizational Commitment to Motivation and Job Satisfaction at PT. Sindora Seraya in Bagan Siapi-api. Under the guidance of Jumiati Sasmita, and Sri Indarti. This research aims to know the influence of Organizational Culture and Organizational Commitment to Motivation and Job Satisfaction at PT. Sindora Seraya in Bagan Siapi-api. The population in th…
The population and samples in this study are all employees in the branch office of Pasir Pengaraian with the number of employees as many as 113 people. Data analysis technique from this research using Smart PLS. Based on the results of the analysis found that leadership and communication have a positive effect on performance, job satisfaction has a positive effect on performance, leadership h…