Pengaruh Kualitas Pelayanan Dan Citra Perusahaan Terhadap Kepuasan Konsumen D…

The object of this study is to find out the influence of service quality and company image on consumer loyality and consumer satisfaction in the new normal at the Indonesia TOEFL institute Pekanbaru. The population in this study were all users of Pekanbaru LTI services with a minimum of two uses. Furthermore, the data collection techniques is by using questionnaires on google form and the …