Pengaruh Kualitas Pelayanan Customer Service Terhadap Tingkat Kepuasan Pengg…

Customer service is one of the units in Sultan Syarif Kasim II Airport, Pekanbaru. Customer service serves as a more frontline which is a frontline work unit that occupies a strategic position and is in direct contact with customers to provide services and information at the airport. The purpose of this study was to determine the effect of customer service quality on the level of service user s…