Pengaruh Product Quality Dan Service Quality Terhadap Kepuasan Konsumen (S…

The problem in this study is the percentage of achievement of sales targets has decreased, this is thought to be influenced by consumer dissatisfaction with product quality and service quality. The purpose of this study was to determine product quality and service quality on customer satisfaction in KFC Giant Panam Pekanbaru. The population in this study is KFC Giant Panam Pekanbaru consumer…