Pengaruh Total Quality Management (Tqm) Terhadap Kepuasan Kerja Dengan Medias…

ABSTRACT This study aims to find out how the influence of total quality management (X) on job satisfaction (Y2) through employee’s performance (Y1) at PT. Sucofindo which amounts to 69 people. Primary data was collected using a research’s instrument in the form of a questionnaire. Hypothesis testing uses path analysis with the help of SPSS program and sobel test. The sampling technique t…