Pengaruh Kualitas Pelayanan Dan Citra Perusahaan Terhadap Kepuasan Konsumen P…

The purpose of this research is to determine the effect of service quality and corporate image of consumer satisfaction at PT. Jalur Nugraha Ekakurir (JNE) Pekanbaru. Service quality and corporate image as an independent variable ( ) while consumer satisfaction as the dependent variable (Y). The research method used is quantitative descriptive analysis. Data obtained from secondary data by…