Pengaruh e-service quality dan persepsi kemudahan penggunaan terhadap kepuasa…

The purpose of this study is to determine the effect of e-service quality and perceived ease of use on user satisfaction of DANA e-wallet among University of Riau students. The population in this study consists of all University of Riau students, totaling 41,103 students, with a sample of 384 students determined using the Lemeshow formula and purposive sampling technique. The analytical methods…