Manajemen Pelayanan Rumah Sakit Umum Daerah (Rsud) Kota Dumai

Abstract The hospital is one of the organizations in the service sector that is engaged in efforts to improve public health. In addition, the hospital as oe of the subsystems of health services provides two types of services for the community, namely health services and administrative services. Therefore, as a hospital service institution, it is required to improve its service quality mana…