Penilaian Kinerja Pelayanan Publik Ditinjau Dari Perspektif Balanced Scorecar…

This research is motivated by the public service performance at the Dumai Timur District has not been optimal and has not been in accordance with community expectations. The purpose of this study is to describe and analyze the performance assessment of public services from the perspective of the Balanced Sorecard in the Dumai Timur District and to identify and analyze the factors that hind…