Perlindungan Hukum Terhadap Pelaku Usaha Dalam Pengembalian Barang Oleh Konsu…

ABSTRACT Product returns are one of the significant issues in online transactions. In the context of e-commerce, returns often become a complex issue for both buyers and sellers. The main issue in this study concerns product returns (retur) made by buyers through Shopee marketplace platform, where the returns do not comply with the agreed-upon policies, resulting in losses for the seller. In t…