Implementasi Kebijakan Smart City Madani Melalui Mal Pelayanan Publik Di Kota…

This research is motivated by the realization of public service malls as part of the smart city policy in Pekanbaru City. Since it was inaugurated in early 2019, there have still been many complaints from the public about the existing services. The aim of this research is to find out how implementation of the smart city madani policy through public service malls in Pekanbaru City and the inhib…