Pengaruh Kualitas Pelayanan dan Kepercayaan Merek Terhadap Kepuasan Nasabah (…

This study aims to determine the effect of service quality and brand trust on customer satisfaction in customers of Bank BNI Syariah funds product Pekanbaru Branch Office partially and simultaneously. This study uses questionnaires as a means of collecting data distributed to 100 customers of funds collecting products Bank BNI Syariah Pekanbaru Branch Office. Data from the questionnaire was fur…