Komunikasi Pelayanan Publik Ombudsman Ri Provinsi Riau Dalam Penanganan Penga…

The propartive approach is a conflict management innovation in handling complaints in the Indonesian Ombudsman and has been applied to all of its representative offices, one of which is the Indonesian Ombudsman Representative of Riau Province. The use of a propartive approach in handling complaints has an impact on the decrease in the number of reports of public complaints and the convenie…