Pengaruh Kualitas Pelayanan Dan Citra Perusahaan Terhadap Kepuasan Konsumen B…

This research was conducted at the Official Workshop at PT. Agung Toyota Pekanbaru which is located on Jl. SM Amin, Simpang Baru, Kec. Tampan, Pekanbaru. This study aims to determine and analyze the effect of service quality and corporate image on customer satisfaction partially and simultaneously. This study uses descriptive and quantitative analysis methods with the SPSS program. The pop…