Kinerja Ombudsman Perwakilan Riau Dalam Penanganan Keluhan Pelayanan Publik D…

Maladministration is an act that violates the rules and bypasses authority in the public service process. In order to implement good governance and to optimize public services and rule enforcement, it is necessary to have an external supervisory agency. One of the state institutions with the authority to oversee the implementation of public services is the Ombudsman. The Ombudsman of the Republ…