ABSTRACT This study aims to determine the effect of relationship marketing on customer loyalty at PT. Bank Riau Kepri. Relationship marketing as an independent variable (X) has been formulated that is seen from Communication, Trust, Commitment and Problem solving. Customer Loyalty as the dependent variable (Y). This research was conducted on all fixed customers at PT. Riau Bank Riau Islands …
ABSTRACT In a Company having employees may do a good job and may not be good. If an employee has performed responsibly well, then the leader is expected to be responsible as well. To find out the causes there are several possibilities such as whether or not to complete a job assigned and may also not hae the impetus to work well, then it is already one of the leader’s duties to influence e…
Human being is a caused of garbage existance because every human activities produce garbage. The quick Number of Human increasing in city, affected to increasing of garbage. Increasing not following by repairing and developing garbage management infrastructure so that garbage problem be a complexity. Pekanbaru is a quite rapidly developing city not only in infrastructure but alsonumber of popul…
This study aims to analyze employee recruitment and organizational commitment and its influence on employee performance at Hotel Dafam Pekanbaru. Employee Recruitment as a variable (X1), Organizational Commitment as a variable (X2), and Employee Performance as a variable (Y). The method used in this research is descriptive and quantitative using SPSS 21 program, where the sample used is 48 empl…
This study aims to determine the effect of organizational and environmental communication on employee job satisfaction (Case Study of Non-Medical Employees of the Prima Pekanbaru Hospital). Employee job satisfaction is one of the factors that makes the company's goals run in accordance with applicable regulations and norms. To increase job satisfaction, it must be investigated in advance what f…
This research aims partially to test the effect of liquidity, solvency, and profitability on firm value. Where the independent variables in this study are liquidity, solvency and profitability and the dependent variables is the value of the company. This research uses secondary data in the form of company financial reports and annual reports on annual reports of PT. Indah Kiat Pulp And Paper…
The research conducted at Selebriti Asian & Suki Restaurant Pekanbaru where located in Jl. Sudirman No.426 Lt 1, Gedung Star City Square. The problem in this study is number of buyers has decreasing, percentage of target achievement has decreased, and the failure of the company’s sales target has not been achieved, this study aims to determine the effect of pricing and service quality on con…
This research was conducted at Kentucky Fried Chicken Metropoltan City Pekanbaru, located on Jalan Soebrantas Panam. The problem in this research is the decrease in the number of purchases, the percentage of achievement of the transaction target per year has decreased, and not achieving the target number of transactions per year, this is thought to be influenced by a decrease in consumer purcha…
This study aims to determine the Effect of Own Capital and Number of Members Against Time Remaining Products at the Cooperative Unit of Koperasi Kecamatan Seberida Kabupaten Indragiri Hulu. The method used in measuring own capital is the capital owned by the company sourced from mandatory savings, principal savings and reserve funds. The number of members is obtained from the large number of me…
This study aims to find out how the application of the Balanced Scorecard to the Koperasi Petani Sawit (KOPSA) Usaha Maju Desa Mekar Jaya Kecamatan Kampar Kiri Tengah Kabupaten Kampar. The Balanced Scorecard is a tool used to measure the performance of the Koperasi Petani Sawit (KOPSA) Usaha Maju not only from the financial sector but also from the non-financial sector. The data used in this …
This research was conducted at the Hotel New Hollywood Pekanbaru, located in the heart of Pekanbaru precisely located on the street No. Kuantan Raya. 120 Pekanbaru. The rapid development of the number of hotels is a serious problem for the hotel business. Increasingly high business competition causes a shift in marketing patterns in expanding its market share. The tight business competition gre…
This research was conducted on Rumah Sakit Umum Daerah Kab Kuansing, as for the purpose of this study was to determine the effect of work discipline and work motivation on employee performance in the administrasion department on Rumah Sakit Umum Daerah Kab Kuansing. Granting of discipline work and work motivation as indevendent variabels (X1,X2) While the employee performace as an independent…
This study aims to partially and simultaneously examine the effect of institutional ownership, debt policy, and company size on firm value. Where the independent variables in this study are institutional ownership, debt policy, and company size while the dependent variable is the value of the company. The sample used is secondary data derived from the financial statements of chemical sub-sector…
This study aims to determine the effect of organization commitment and Work Motivation on Job Satisfaction Of Service Employee PT. Pekan Perkasa Berlian Motor Pekanbaru partially and simultaneously. This study uses questionnaires as a means of collecting data distributed to 41 the employees of service PT. Pekan Perkasa Berlian Motor Pekanbaru. Data from the questionnaire was further processed u…
This research was conducted in Februari 2017 at PT. Bangkinang Latex Company of Tangkerang Tengah Pekanbaru. The aim of this study was to analysis the negative effects such as air pollution from the waste of the latex factory to the community around the factory and to identify the influenced factors, such as: More over, the collecting data technique in this study was observation and interview.…
This research to describe the management Implementation of the principal in realizing the adiwiyata school in SMK Negeri 1 Tembilahan. This study is qualitative to the type of case study. Data collection is done through observation, interview and documentation study. The results showed that in realizing the adiwiyata program at SMK Negeri 1 Tembilahan, various management functions were applie…
Di Kota Dumai proses penyaluran dana Tunjangan Profesi Guru (TPG) ditemukan beberapa permasalahan seperti, Surat Keterangan Tunjangan Profesi (SKTP) tidak terbit atau terlambat diterima oleh guru karena data dianggap tidak valid di Data Pokok Pendidikan (Dapodik). Keluarnya SKTP yang diterbitkan oleh Kementerian Pendidikan dan Kebudayaan (Kemendikbud) baik dari Direktorat Jenderal (Dirjen)…
The objectives of this research are to find out and analyze the Influence of Job Satisfaction, Organizational Commitment, Leadership and Organizational Culture to Organizational Citizenship Behavior (OCB) together and partially at Dinas Kependudukan, Pencacatan Sipil Pekanbaru. This research type is quantitative approach with survey method. Data analysis have character of statistic/quantitative…
Child Friendly City are developed in Indonesia through the Regulation of the Minister of Women Empowerment and Child Protection of the Republic of Indonesia Number 11 Year 2011 on the Development Policy of District / City of Children Eligible. In 2015, Pekanbaru has been awarded as a child friendly city in the first place.Government of Pekanbaru continue to make various effort based on 24 indic…
The purpose of this study is to analyze and investigate the influence of Transformational Leadership and Motivation on the Performance of Civil Servants in Civil Service Agency, Education and Training of Riau Province. This research is an associative research using quantitative approach. The subjects were Civil Servants in the Civil Service Agency, Education and Training of Riau Province. Data …