This research aims to determine about to find standard completeness equipment for Peterseli restaurant Pekanbaru. Standard completeness equipment is a measuring instrument used and already available or complete, so with completeness amenities all activities carried out. Without complete equipment it will inhibit company activities and objectives will not be achieved. This research to make use …
Restaurant is a building that provides food and drink. Especially in a hotel, restaurant is one of the part that adds a lot of hotel revenue. The research was conducted in All Day Dining Restaurant (Food Exchange)Novotel Hotel Pekanbaru. This hotel is chosen as a place of research because they have high occupancy and they have high user room service. This study aims to find out how the quality …
In Indonesia, the tourism sector is currently growing faster, the tourism sector is a potential that is developed to be a source of income. Riau is one of the tourist destinations that is quite interesting, such as Rokan Hulu Regency which has tourism potential of natural wealth which makes a tourist attraction, namely Hapanasan hot water which is a superior tourist spot in Rokan Hulu Regency, …
This research aims to know the service quality of bar waiter at Lobby Lounge Emerald Garden International Hotel Medan. The role of bar waiter in creating good quality service is very influential on guest satisfaction and increasing income,because bar waiter has a function as frontliner. The research method used is a quantitative research method based on data obtained from respondents. This rese…
This research aim to know the customer satisfaction on the cake, and to know customer satisfaction in the price. This research is a quantitative research. As for the population of this research is consumer eat and drink in L’Cheese Factory, sample of this study totalling 100 person. Based on the research was conducted, can improve customer satisfaction on the cake so as to increase the consum…
This research was conducted in Langkai Village , Siak,Riau- indonesia. this study aims to determine the communitty involvement in the development og the attraction on the tombs of raja kecik Siak Regency.this research uses qualitative method to process the data obtained in the field through interviews, observations and documentations. all the information collected and studied to become a unifie…
Respon in the world of tourism is the opinion of way of view of visitors and tourists in understanding a tourist destination. This research was conducted inlinggam cahaya’ Museum on Muhammad Yusuf, Daikstreet, lingga district kepulauan riau- indonesia. this study aims to determine the response tourists motivation of linggam cahaya museum. this research uses quantitative descriptive method to …
The rapid development of accommodation is forcing companies to continue to improve service quality. The number of competitors also makes the hotel creative for the development of hotel chains, such as MICE (meetings, icentives, coference, and exibition) into hotel business land in addition to public services such as staying overnight, with MICE being able to increase revenue such as wedding eve…
In the world of tourism industry at this time especially competition between the hospitality industry is increasingly fierce and tight. One company in the hotel industry named Fox Hotel Pekanbaru also faces increasingly fierce and fierce competition with various hospitality industry competitors in the city of Pekanbaru. Therefore, this research aims to describe the marketing strategy of the F&B…
Sapta Pesona is a condition that must be realized in every tourism product so that it can attract tourists to visit an area. One of the attractions that tourists visit is low so that it requires the application of Sapta Pesona in the Sakai tribe traditional house, Kesumbo Ampai Village, Bathin Solapan District, Bengkalis Regency. Therefore this study aims to determine the application of Sapta P…
Promotion is a way of communicating that is usually done in an organization whose purpose is to attract potential customers to buy products and services that are sold or offered. This study aims to determine the implementation of the promotion of Guruh Gemurai Waterfall Attraction by the Tourism and Culture Office of Kuantan Singingi Regency and analyze what are the inhibiting and supporting fa…
Hotel is a commercial business that open for public which offers service and has three public facilities which are accommodation, food and beverage service departement is one of the most important part in hotel operational because in many occasions at hotel usually there will be a time to serve food and beverage in between time. Often times while serving food and beverage the waitress who were …
The city of Batam is a city with a geographical location that is directly neighboring to Malaysia and Singapore, thus encouraging the Riau Islands provincial government to provide various facilities and infrastructure such as hospitality. A large number of hotels make hotel management compete with each other in providing good services to their customers. In this case the Travelodge Hotel takes …
The purpose of this research is employee satisfaction Food and Beverage Service Department in work and efforts to improve employee job satisfaction Food and Beverage Service Department in Hotel Pangeran Pekanbaru. Which consists of five dimensions which are jobitself, reward, promotion, superiors, and co-worker.The research method used in this research is descriptive quantitative method.The pop…
This study aims to determine the implementation and inhibiting factors of food and beverage promotion strategies in attracting guests at the Emerald Garden International Hotel Medan based on the marketing mix theory by Philip Kotler namely, Advertising, Personal Sales, Public Relations, Direct Marking and Sales Promotion. Food and beverage department is a department that is absolutely necessary…
This study aims to determine the application of temporary food storage standards (parstock) in the section of kitchen Fox Hotel Pekanbaru. Food ingredients are divided into two namely Perishable and groceries materials, storage of both materials must be applied continuously starting from the type of room and stroge equipment, temperature in terms of storage hygiene, food labeling, the method u…
Many hotels in Indonesia are innovating to improve service quality. Hotel Novotel Pekanbaru is one of the four-star hotels that are of international standard, Hotel Novotel Pekanbaru is still considered lacking in providing quality service. Because, there are still some complaints experienced by the guests related to the services provided by the Front Office Department Hotel Novotel Pekanbaru. …
Hospitality is a commercial business that provides accommodation facilities such as lodging and food and beverage service facilities. Hospitality industry is a commercial industry that operates in the field of services that is very influential on the development of tourism in Indonesia. Personal hygiene is an effort made by someone to maintain and care for their health by maintaining individua…
The rapid development of the world of tourism is not only marked by the number of tourist attractions but also can be marked by the number of new hotels built in various cities. A good hotel is judged by the good or not service provided. Good and bad service determines whether or not many complaints are given by guest. The complaints is given by guests must be resolved by the hotel staff, espec…