ABSTRACT This study aims to determine the effect of reference groups and brand characteristics on purchasing decisions and consumer satisfaction of deodorant Rexona among adolescents in Pekanbaru City. The population in this study were all adolescents in the city of Pekanbaru aged 12-24 years who purchased and used Rexona deodorant and the samples were taken as many as 100 people. To test…
ABSTRACT This study aims to determine the effect of organizational commitment and job satisfaction on organizational citizenship behavior on employees of PT. Talenggak Jaya Farm in Payakumbuh, West Sumatra province. The population and sample in this study include all employees at Farm, amounting to 60 people. Primary data were collected by questionnaire as an instrument to prove the result…
The Study aims to determine the effect of service performance and price perception on costumer satisfaction and costumer loyalty on PT. Lion Air in Pekanbaru. The population in this study include costumer who use the service on PT. Lion Air in pekanbaru, totaling 112 people. The sample was determined by using purposive sampling method. In this study the sample studied used a questionnaire …
The population in the study was data taken from manufacturing industrial companies listed on the Indonesia Stock Exchange (IDX) from 2015 - 2018 totaling 143 companies. The sample method, namely purposive sampling, is sampling based on subjective considerations. The data analysis technique in this study used multiple linear regression and Path Analysis. The results of this study are managerial…
This study was aimed to examine and analyze the influence of motivation and leadership on employee performance with job satisfaction as an intervening variable. The study was conducted at PT. Primalayan Citra Mandiri in Indonesia. The sample were whole employee at PT. Primalayan Citra Mandiri totaling 133 people. Data was collected through questionnaires using Likert scale. Descriptive analysis…
This research aimed to analyze the effect of service quality on trust and purchase decision to buy ready mix concrete in PT Mitra Beton Mandiri Pekanbaru. The research was conducted quantitatively with causal and descriptive research design. The amounts of sample in this study were 104 respondents who had used construction services from PT Mitra Beton Mandiri. Data collection techniques of samp…
This study aims to analyze the effect of e-service quality on satisfaction and word of mouth on customers at Badan Penyelenggara Jaminan Sosial Ketenagakerjaan Kampar Branch. The research was conducted quantitatively with a causal and descriptive research design. The number of samples was 81 e-service utility customers using the simple random sampling method. The data collection techniques use…
The research was conducted on postgraduate students at the University of Riau. The purpose of this research is to know the effect of using celebrity endorsers and EWOM on purchasing decisions and customer satisfaction focused on social media Instagram. This study took a sample of 95 people. The variables used to measure celebrity endorsers on purchasing decisions and customer satisfaction are v…
This study aims to see the effect of Selection, Job Ability, and Training on Performance at Regional Office XII BKN Pekanbaru. The population of this research is the civil servants in the Regional Office XII BKN Pekanbaru, which means 92 people. As for how to determine the number of samples using the census method, the entire population is used as the research sample. Data techniques used and …
This study aimed to analyze the effect of Good Corporate Governance (GCG) and Corporate Social Responsibility (CSR) to firm value with profitability as Intervening Variable. The study was conducted in mining companies listed on the Indonesia Stock Exchange for period of 2014 – 2018. The data used consist of secondary data. Data were collected by http://www.idx.co.id . The population in this …
This study aims to determine and analyze the influence between communication, emotional intelligence on the performance of paramedical employees of RSIA Eria Bunda Pekanbaru with work stress as an intervening variable. The population of this study were all paramedic employees of RSIA Eria Bunda Pekanbaru, totaling 102 paramedical nurses. The sample in this study a number of 101 people obtained …
This study aims to analyze the effect of service recovery and promotion on customer satisfaction, the effect of satisfaction on customer loyalty. The effect of service recovery and promotion on customer loyalty through customer satisfaction. In this study, the population is all customers of Perseli Kitchen. The sample in this study were 157 people. The data used in this study are primary data a…
This study aims to see and find out the direct influence of the influence of leadership and compensation on employee work performance at the regional public company (PERUMDA) drinking water terubuk, Bengkalis Regency. The population in this study were all employees totaling 105 respondents. In this study, the Probability Sampling technique was used and the sample was taken using the Slovin meth…
This study aim to determine the effect of Individual Adaptation (I-Adapt) factors on Dynamic Decision Making with motivation as a moderation variabel. The population in this study are goverment employees/civil servant in Food, Crops and Horticultural Departement of Riau Province. The sample in this study were 167 people. The data analysis technique used in this study is Structural Equation Mode…
This study aims to determine the effect of work ability and career opportunities on work motivation and employee performance. The study was conducted in PT. Bank Bukopin, Tbk Pekanbaru. In this study, the population is the employees of PT. Bank Bukopin, Tbk Pekanbaru Branch as many as 197 people. The sample in this study were 132 people. The data used in this study are primary data and seconda…
This study aims to analyze the influence of leadership and work environment on employee motivation and performance at the Ibnu Sina Islamic Hospital Pekanbaru. The research was conducted quantitatively with a causal and descriptive research design. The number of samples in this study were 80 respondents who were employees of the Ibnu Sina Islamic Hospital Pekanbaru. The sampling data collection…
This study aims to determine the effect of satisfaction in moderating corporate image and trust on user loyalty Go-Jek application in Pekanbaru City. This study uses primary data, namely data obtained from the results of a questionnaire to Go-Jek users in Pekanbaru City. Secondary data obtained are related to the literature related to researchers. The sample in this study were 160 people, taken…
The purpose of this research is to analyze the effect of incentives and professionalism on discipline and employee performance at the Regional Secretariat General Bureau of Riau Province. The type of research used is descriptive with a questionnaire using an ordinal scale with a scoring method of 1-5. The statistical technique of Multiple Linear Regression Analysis was used to analyze the data…
The purpose of this study was to analyse the influence of capital structure, profitability and dividend on firm value. The population of this research is the company of consumer goods industry listed on Indonesian Stock Exchang with purposive sampling method. A total of 15 companies were do the dividend policy in countinues year 2015-2019. The method of data analyse is multiple regression, wit…
The purpose of this research is to analyze the influence of reputation, ease of transaction and website design on purchasing decisions through interest. To analyze the effect of interest on consumer purchasing decisions on Lazada's buying and selling sites. In this study, the population was the Postgraduate Masters student at Riau University for the 2019/2020 academic year, totaling 2427 people…